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Terms and Conditions

1. applicable conditions

The following terms and conditions apply to all orders placed via our online store. Our online store is addressed in particular to consumers.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.

2. contracting partners, conclusion of the contract, options for correction

The sales contract is made with Laut & Leise Productions.

The presentation of the products in the online store is not a mandatory offer, but a catalog without obligation. You can put our products in the shopping cart without obligation and correct your entries at any time before sending your final order by using the correction tools provided and explained for this purpose in the order process. By clicking the order button, you place a final order for the products in your shopping cart. The confirmation of receipt of your order will be sent by e-mail immediately after sending the order.

When the contract with us is concluded depends on the method of payment you have chosen:

SEPA direct debit, invoice via Klarna (based on availability by Klarna).
We accept your order by sending a declaration of acceptance in a separate e-mail or by delivering the goods within two days.

Prepayment
We accept your order by sending a separate e-mail within two days, in which we give you our bank details.

Credit card via Klarna
We accept your order by sending a separate e-mail or by delivering the goods within two days.

Klarna PayNow direct debit (based on availability by Klarna)
By submitting the order, you give the online provider Klarna a direct debit mandate. Klarna collects the invoice amount from your bank account. Klarna will inform you about the date of the account debit within two days after we have received your order (so-called prenotification). Thereby the contract with us comes into effect.

PayPal, PayPal Express
In the ordering process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment instruction to PayPal. After submitting the order in the store, we request PayPal to initiate the payment transaction and thereby accept your offer.

Immediate money transfer by Klarna (not available in all countries)
After submitting the order, you will be redirected to the website of the online provider Sofort GmbH, where you confirm the payment instruction. Thereby the contract with us
is accomplished.

Amazon Pay
In the ordering process, you will be redirected to the website of the online provider Amazon even before completing the ordering process in our online store. There you can select the delivery address and payment method stored with Amazon and confirm the payment instruction to Amazon.
Then you will be redirected back to our online store, where you can complete the ordering process. After submitting the order, we request Amazon to initiate the payment transaction and thereby accept your offer.

3. contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English. We store the contract text and send you the order data and our terms and conditions in text form.

4. delivery conditions

In addition to the stated product prices, shipping costs may be charged. You can find out more about shipping costs before checking out. We deliver only by mail and offer recorded delivery on request.

5. payment

We offer the following payment methods in our store:

Prepayment
If you choose the payment method prepayment, we will tell you our bank details in a separate e-mail and deliver the goods after receipt of payment.

Klarna PayNow Credit Card
With the submission of the order you provide your credit card details. After your legitimation as a legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged immediately after the goods have been shipped.

SEPA direct debit (not available in all countries)
With the submission of the order you give us a SEPA direct debit mandate. We will inform you about the date of the account debit (so-called prenotification). With the submission of the SEPA direct debit mandate, we request our bank to initiate the payment transaction. The payment transaction will be carried out automatically and your account will be debited. The account will be debited after the shipment of the product. The period for advance notice of the date of the account debit (so-called prenotification period) is 2 days.


Klarna PayNow Direct Debit (not available in all countries)
After a successful address and credit check during the ordering process, you issue a SEPA direct debit mandate to the online provider Klarna when placing the order. Klarna will inform you about the date of the account debit (so-called prenotification). Upon submission of the direct debit mandate, Klarna will request your bank to initiate the payment transaction. The payment transaction will be executed automatically and your account will be debited. The account will be debited after the goods have been shipped. For payment processing via Klarna - in addition to our terms and conditions - the terms and conditions and privacy policy of Klarna apply. You will receive further information in the order process.

PayPal, PayPal Express
In the ordering process you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After submitting the order in the store, we request PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You will receive further instructions during the ordering process.

Immediate money transfer by Klarna (not available in all countries)
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction to us. You will receive further instructions during the order process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.

Amazon Pay
In the ordering process, you will be redirected to the website of the online provider Amazon even before completing the ordering process in our online store. In order to complete the order process and pay the invoice amount via Amazon, you must be registered there or register first and legitimize yourself with your access data. There you can select the delivery address and payment method stored at Amazon, confirm the use of your data by Amazon and the payment instruction to us. You will then be redirected back to our online store, where you can complete the ordering process. Immediately after placing the order, we will request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You will receive further instructions during the ordering process.

Purchase on account via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer purchase on account as a payment option. Please note that Klarna invoice are only available to consumers and that payment must be made to Klarna in each case. When buying on account with Klarna you always get the goods first and you always have a payment period of 14 days. The complete terms and conditions for purchase on account can be found here.

6. reservation of proprietary rights

The goods remain our property until full payment.

7. transport damages

If goods are delivered with obvious transport damage, please claim such defects as soon as possible to the carrier and please contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to enforce our own claims against the carrier or the transport insurance.

8 Warranty and guarantees

The statutory law on liability for defects shall apply. Information on any additional warranties and their exact conditions can be found with the product and on special information pages in the online store.

9. dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged to participate in a dispute resolution procedure before a
Consumer arbitration board, we are not obliged and not willing.



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