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Right of Withdrawal

Cancelation policy - right of withdrawal

You have the right to cancel this contract within fourteen days without any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To use your right of withdrawal, you must inform us (Laut & Leise Productions, owner Petra Krüler, Goetheweg 10, 27299 Langwedel, Germany,, phone: 49 163 7830720) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to cancel this contract. For this purpose, you may use the enclosed sample withdrawal form, which, however, is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this refund, we will use the same method of payment that you used for the original transaction, unless you have expressly agreed otherwise; in no case will you be charged any fees because of this refund. We may hold back the refund, until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You will have to pay the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this results due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

The right of withdrawal does not apply to the following contracts:
Contracts for the delivery of compact discs, audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

Model withdrawal form:

(If you want to cancel the contract, please fill out this form and send it back).

- To Laut & Leise Productions, Inh. Petra Krüler, Goetheweg 10, 27299 Langwedel, Germany,

- Herewith I/we (*) cancel the contract concluded by me/us (*) for the purchase of the following goods (*)

- Ordered on (*)/received on (*)

- Name of the customer(s)

- Address of the customer(s)

- Signature of customer(s) (only in case of paper communication)

- Date(s)

(*) Delete where not applicable.