Frequently asked questions (FAQ's)
How can I place my order in Shamall's Online Shop?
When you find an album you want to buy, put it in your shopping cart by clicking "to cart". Your item will be added to the cart. If you want, you can exchange the selected items in your cart or the quantity of the chosen items everytime, until you'll checkout. Please click on the blue shopping bag with the white basket right above to display your cart. If you would like to change the quantity, just enter a new number of quantity in the "quantity field" and click "update shopping cart". To complete your order, click on the button "proceed to checkout" or "checkout with paypal".
Yes, of course. If you have a paypal account, you don't need to register for a customer account in our shop. When you want to finish your order, just click on the button "checkout with paypal". We will ship your order to your paypal address.
Do I have to register in your shop?
No. If you don't want to register - no problem at all. You can purchase items by entering your address data and payment information.
Do you ship with airmail? How long does it take?
We ship our items with DHL (airmail). Your order is being tracked, so you have the warranty, that your items will be delivered to your home or you will be refunded. Shipping to most European countries take between 6-7 days, worldwide up to 14 days. If you need express shipping, just ask. We'll offer shipping with DHL express or UPS, too. For more information about shipping and shipping costs please click [here].
What kind of payment do you accept?
Paypal, Credit Cards (through paypal), money order, cash on delivery or well-concealed cash in a registered. For more information please click [here].
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If you didn't find your question answered here or if you need more information, please send an e-mail to firstname.lastname@example.org.
The goods remain our property until they are fully paid. All legal disputes will be settled in 27283 Verden, Lower Saxony, Germany.
If you are looking for an item that did not match the range of Shamall's Online Shop - , let's us know. We are happy to find a solution for you.
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